While you manage the chaos, we turn IROPS events into rebooking revenue, ancillary conversion, and higher CSAT.
Sentrl Ai plugs into your existing airline systems and starts working from the moment a ticket is booked, not just when things go wrong.
Sentrl Ai integrates with your PSS, OCC, NDC, loyalty, and ancillary systems. No rip-and-replace. We layer on top of what you already have.
From the moment a ticket is booked, we're watching. Flight status, weather, ATC data, crew status, connection risks: continuously tracked. When risk is detected, Sentrl Ai identifies affected passengers, calculates impact, and initiates resolution before they reach the service desk.
For flexible passengers, Sentrl Ai identifies upsell and cross-sell opportunities during disruption: upgrades, lounge access, premium rebooking, ancillary bundles. Turning a moment of friction into a moment of value.
Reaches passengers through their preferred channel with personalized offers. One-tap acceptance, automatic PNR update, hotel confirmation, transport voucher. All executed end to end without human intervention.
Captures revenue through re-commerce and ancillary upsells during recovery. Learns from every disruption to improve future responses. What was a cost center becomes incremental revenue.
Sentrl Ai proactively finds upsell, cross-sell, and ancillary opportunities within the disruption moment, while managing the entire passenger experience end to end.
Table stakes automation don't differentiate airlines. Aza is an autonomous agent that lets disrupted passengers self-serve. See what IROPS could feel like.
Try Aza Now →When disruption management is unified and intelligent, every stakeholder benefits.
Sentrl Ai sits on top of your existing systems. We connect to what you already have.